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Terms of Service

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These Terms of Service ("Terms") govern your use of the services provided by UIO Digital Marketing ("UIO," "we," "us," or "our"). By accessing or using our services, you ("you," "client," or "customer") agree to be bound by these Terms. Please read them carefully.

Terms of Service

1. Services Provided

UIO Digital Marketing offers a range of digital marketing services, including but not limited to:

Search Engine Optimization (SEO)

Optimizing websites to improve visibility in search engine results.

Search Engine Marketing (SEM)

Managing paid advertising campaigns on search engines.

Social Media Marketing

Managing and executing marketing strategies on social media platforms.

Content Marketing

Creating and distributing valuable content to attract and engage target audiences.

Email Marketing

Developing and managing email marketing campaigns.

Affiliate Marketing

Setting up and managing affiliate marketing programs.

Mobile Marketing

Implementing marketing strategies for mobile devices.

Data Analytics

Providing data analysis and insights to inform marketing decisions.

Display Advertising

Creating and managing display advertising campaigns.

Influencer Marketing

Connecting brands with influencers to promote products or services.

Website Design and Development

Creating and maintaining websites.

Landing Page Design

Designing and optimizing landing pages for conversions.

The specific services provided to each client will be outlined in a separate agreement, proposal, or statement of work (SOW).

2. Client Responsibilities

Information and Access

You agree to provide UIO with all necessary information, materials, and access to your website, social media accounts, and other relevant platforms required for us to perform the services. You are responsible for the accuracy and completeness of the information provided.

Cooperation

You agree to cooperate with UIO in a timely manner, providing feedback and approvals as needed. Delays in your cooperation may affect the timeline and results of the services.

Compliance

You are responsible for ensuring that your business practices and content comply with all applicable laws, regulations, and platform policies.

Payment

You agree to pay UIO all fees and charges as outlined in the separate agreement, proposal, or SOW. Payment terms will be specified in these documents.

Intellectual Property

You are responsible for ensuring that you have the necessary rights to use any intellectual property, including trademarks, copyrights, and images, used in connection with the services.

3. UIO Digital Marketing Responsibilities

Professional Services

UIO agrees to provide the services with professional care, skill, and diligence, in accordance with industry standards.

Communication

UIO will maintain reasonable communication with you regarding the progress of the services.

Confidentiality

UIO will keep confidential any proprietary or confidential information you provide, except as required by law or with your consent.

Reporting

UIO will provide you with reports on the performance of the services as agreed upon in the separate agreement, proposal, or SOW.

4. Fees and Payment

Fees

The fees for the services will be outlined in the separate agreement, proposal, or SOW. Fees may be based on a fixed price, hourly rate, or a combination of both.

Payment Terms

Payment terms, including due dates and methods of payment, will be specified in the separate agreement, proposal, or SOW.

Late Payment

Late payments may be subject to interest charges as specified in the separate agreement, proposal, or SOW.

Taxes

You are responsible for any applicable taxes related to the services.

5. Term and Termination

Term

The term of the agreement will be outlined in the separate agreement, proposal, or SOW.

Termination by You

You may terminate the agreement as specified in the separate agreement, proposal, or SOW. Termination may be subject to certain conditions and fees.

Termination by UIO

UIO may terminate the agreement if you breach these Terms or the separate agreement, proposal, or SOW, or for other reasons as specified in those documents.

Effect of Termination

Upon termination, you will be responsible for paying UIO for all services provided up to the date of termination.

6. Intellectual Property

UIO Intellectual Property

UIO retains ownership of all intellectual property created or developed by UIO in connection with the services, including but not limited to methodologies, tools, and software.

Client Intellectual Property

You retain ownership of your existing intellectual property.

Content Ownership

Ownership of content created specifically for you as part of the services will be determined as agreed upon in the separate agreement, proposal, or SOW. Generally, once paid for, you will own the content created for you.

7. Disclaimer of Warranties

UIO provides the services "as is" and makes no warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.  

UIO does not guarantee specific results or outcomes from the services, as these can be influenced by various factors beyond UIO's control, such as market conditions, competition, and changes in search engine algorithms.

8. Limitation of Liability

To the maximum extent permitted by law, UIO's liability to you for any claim arising out of or in connection with these Terms or the services will be limited to the amount of fees paid by you to UIO in the twelve (12) months preceding the claim.

UIO will not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, or data.  

9. Indemnification

You agree to indemnify and hold UIO harmless from any claims, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or in connection with:

Your breach of these Terms or the separate agreement, proposal, or SOW.  

Your use of the services.

Your violation of any applicable laws, regulations, or third-party rights.

10. Governing Law and Dispute Resolution

Governing Law

These Terms and the separate agreement, proposal, or SOW will be governed by and construed in accordance with the laws of

Dispute Resolution

Any dispute arising out of or in connection with these Terms or the services will be resolved through good faith negotiations. If negotiations fail, the dispute may be resolved through mediation or arbitration in accordance with the applicable laws of

11. Changes to These Terms

UIO may modify these Terms at any time by posting the revised Terms on our website or providing notice to you. Your continued use of the services after the effective date of the revised Terms constitutes your acceptance of the changes.  

12. Entire Agreement

These Terms, together with the separate agreement, proposal, or SOW, constitute the entire agreement between you and UIO relating to the services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

13. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force and effect.  

14. Waiver

No waiver by UIO of any provision of these Terms will be effective unless in writing and signed by UIO.

15. Assignment

You may not assign these Terms or any of your rights or obligations hereunder without the prior written consent of UIO. UIO may assign these Terms or any of its rights or obligations hereunder without your consent.  

16. Contact Information

If you have any questions about these Terms, please contact us at:

Key Considerations for Vietnam:

Language

Ensure the Terms of Service are available in Vietnamese. This is crucial for legal enforceability and clarity for Vietnamese clients.

Local Laws and Regulations

Consult with a legal professional familiar with Vietnamese law to ensure compliance with relevant regulations, including those related to consumer protection, data privacy, and advertising.

Data Privacy

Vietnam has specific regulations regarding data privacy. Ensure your Terms of Service address how you collect, use, and protect client and user data, particularly personal information.

Payment and Currency

Specify the currency used for payments and address any specific payment regulations or practices common in Vietnam.

Dispute Resolution

Consider including provisions for mediation or arbitration within Vietnam to facilitate dispute resolution.

Disclaimer:

This is a sample Terms of Service and should not be considered legal advice. It is essential to consult with a legal professional specializing in Vietnamese law to draft Terms of Service that are appropriate for your specific business and compliant with all applicable regulations.

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